Terms of sale

Who the seller is

The seller is the ZELTAUR online store. The purchase contract between you and the store is concluded once the order is paid.

Prices and availability

• price and currency are shown on the product page and may change until the order is placed;
• availability is shown on the product page — if a product is out of stock, the buy button is disabled;
• the full amount (product, shipping, taxes) is shown at checkout before you pay;
• descriptions and photos come from the product pages; if a picture differs from reality, the description prevails.

How the contract is concluded

1. You add products to the cart and proceed to checkout.
2. You check the order contents, shipping and total on the secure page.
3. You pay — from that moment the contract is concluded and the order is accepted.
4. A copy of the order is sent to your email.

If we can't fulfil an order (out of stock, no delivery to the address), we let you know and refund the amount paid within 14 days.

Withdrawal

You may withdraw from the purchase within 14 days of receipt without giving a reason. The procedure and return shipping costs are described in returns & warranty.

Warranty and liability

Electronics come with a 6-month warranty. The store is liable for products that don't match the description or turn out to be defective; the customer is liable for damage they cause.

Disputes

First write to us at grigorijsrimi@gmail.com: most issues are resolved by email within one or two business days. If we can't agree, you can contact your country's consumer protection authority or the European online dispute resolution platform, and then the courts.

Changes to these terms

The current version of the terms is always on this page. Orders already paid are governed by the terms in force at the time of payment.

How we handle your data is described in the privacy policy.