Contacts
Write to grigorijsrimi@gmail.com — we reply Mon–Fri 9:00–18:00.
grigorijsrimi@gmail.com
Orders, complaints, returns, warranty cases and questions before buying. Email works better than social media messages: the conversation keeps a date and is easy to find.
Social media
On social media we show new arrivals and offers. We'll answer order questions there too, but please don't replace email with it.
Opening hours
Mon–Fri 9:00–18:00. Emails received outside working hours are read on the next business day.
What to include for a faster reply
- your order number;
- what happened and what you want (return, exchange, repair, advice);
- photos or video if it's about damage or a defect.
Returns and warranty are described in returns & warranty, and the terms of sale in terms of sale.